Asked Questions about our service
are the Coverage Areas for the delivery service?
here for the complete list of places where we deliver.
much is the shipping charge?
Delivery prices are included in
the prices listed. For
specific locales please refer to the delivery
you see on the item price is what you have to pay for.
I pay through methods other than credit cards?
accept Cheque, Money orders and Demand Drafts (DDs).
The detailed instructions for making such form of payment
are as follows:
out your Order Form carefully and select the Cheque,
Money Order as your payment method and mail to us.
be sure to write your name and Product ID/No. at the
back of the cheque, money order or bank draft.
will only be sent upon confirmation.
the online payment system secure?
Yes, it is. All the online transactions
and Credit Card processing on our website is handled
by CC Now
- one of the leading Credit Card processing service
provider on the Internet and 'CC avenue' - Indian online
transaction service provider. Their service uses the
technology for encrypting and sending your credit card
details. The system protects your credit card details
from being intercepted and used by fraud while the
information is in transit over the net.
do I know that my order has been received?
orders will receive a confirmation message from us. If you hear
no news from us within 12 hours, please call us at +91 9822031402 or e-mail us .
For an urgent order, call for an immediate confirmation.
are the terms of the delivery service?
received can be delivered same day in Pune and within
3 hours anywhere in India, or within 8 hours if you
happened to make your order for remote location.
Orders must be received at least 1 days in advance for
delivery outside India.
you require delivery of special arrangements, or if you have any other questions, please do
not hesitate to contact us. 9011114444 or mail us
festive occasions, all orders must reach us 1 day
the orders be fulfilled all the time?
conditions may affect the supply of certain kind of
flowers. Specific colors may not always be available.
In some cases, substitution may be necessary to fulfill
your floral and container requirements. The dimensions
given for arrangements are mere approximations. However,
you may refer to them as general guideline of the flowers'
certain extreme cases, subject to stock-availability,
we reserve the right to substitute your order with another
item which is of equal or higher value. Containers shown
may not always be available as well. In these circumstances,
alternative containers of similar value and style will
have a special request - can it be fulfilled?
Yes to the best of our ability
we will try our utmost to fulfill all your special needs
and preferences eg: you would like roses replaced with
carnations or specific color etc. When you fill out
the order form please mention in the special instructions.